Refund Policy

Refund Eligibility

Refunds are issued solely at the discretion of Turbo Auto Salvage and only after inspection and approval of the returned part.

Refunds may be approved when:

A replacement part is unavailable.
The incorrect part was shipped by Turbo Auto Salvage.
A verified warranty claim has been approved.
Refund Amount

Approved refunds are limited to the original purchase price of the part only.

The following are non-refundable:

Original shipping charges
Return shipping costs
Freight charges
Handling fees
Labor costs
Diagnostic fees
Storage fees
Towing charges
Rental vehicle expenses
Any incidental or consequential damages
Restocking Fees

Returns that are approved for reasons unrelated to a defect, warranty issue, or shipping error may be subject to a restocking fee of up to 25%.

Refund Processing

Once a returned item has been received, inspected, and approved, refunds are typically processed within 2 business days.

Refunds will be issued to the original payment method whenever possible.

Chargebacks

Customers agree to contact Turbo Auto Salvage and provide a reasonable opportunity to resolve any dispute before initiating a credit card chargeback or payment dispute.

Fraudulent chargebacks, false claims, or attempts to retain merchandise while obtaining a refund may be reported to the payment processor, financial institution, collections agencies, and appropriate authorities.